News and reports

The NHS, social care and local charities can provide a range of help. We've produced this downloadable leaflet to help you find help when you need it.

Kingston Hospital contacted Healthwatch Richmond to conduct a survey that would help understand better the needs of patients in terms of blood tests appointments.
The aim was to collect patient’s views on their phlebotomy experience, in order to better understand patients’ needs and preferences.

Healthwatch Richmond have commented on the CQC/Ofsted Inspection Improvement Plan for Achieving for Children.

Applications are now open for Healthwatch Volunteers. Find out how you can get involved.

Help Healthwatch Richmond understand how to improve GP appointment booking!

This report details the experiences of almost 700 residents in the wake of 2 pharmacy closures in Hampton North in late 2023. It describes the impact on residents, makes recommendations for improving provision both in Hampton and nationally, and has led to improvements for residents.

Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children.

In November 2023, Boots Pharmacy in Tangley Park and Priory Road closed down, leaving only one remaining pharmacy in Hampton. We had a number of residents contact us about the major inconvenience this has caused.

We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals.

As part of a series of Enter & View visits to assess local care, we have published our report on Kew Medical Practice.

When will I get the vaccine? Where is it distributed? Find the answers to all your questions about the COVID-19 vaccine below in this FAQ.

The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre.