News and reports

We have published our Enter & View report, on Greville House in Richmond. The report is part of our programme of visits to care homes across the Borough.

We held an event, where NHS commissioners answered pressing questions from around 120 local residents about the recently published changes to the local NHS. These changes aimed to deliver care in south-west London at substantially lower costs.

As part of a series of Enter & View visits to assess local care, we have published our report on Brinsworth House.

In 2016 we undertook a review of emotional wellbeing and mental health services for young people. This is what we found.

Read the Healthwatch Annual Report for 2015-2016. The report gives an overview of our work over the year, describes our key achievements and how we have made a difference to local health and social care services.

As part of a series of Enter & View visits to assess local care, we have published our report on Dalemead Care Home.

Here you will find the 2016-16 Quality Accounts for our main providers and our commentaries to them.

Since we were formed in 2013, General Practice has been a key priority area for Healthwatch Richmond.

We reviewed the discharge process from hospitals throughout the borough. We mapped the process of patient discharge from hospital to home, and then asked patients and carers for their feedback and experiences.

We conducted Enter and View visits to Essex House Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement.

We conducted Enter and View visits to Broad Lane Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement.

As part of a series of Enter & View visits to assess local care, we have published our report on Whitefarm Lodge.