Annual Report 2014/15

Report - 24 June 2015

Read our 2014/15 Annual Report. This demonstrates how we continue making a difference to local health and social care services.

Highlights of the 2014-15 year for Healthwatch Richmond:

  • Through 63 outreach sessions and visits, and 4 public events, we engaged with and spoke to over 1000 people
  • We sent 67 bulletins and newsletters giving people information on 220 opportunities to have their say in NHS and social care issues
  • We interviewed over 100 patients through 34 visits to 6 wards at West Mid Hospital and worked with staff to turn patient experiences into meaningful change
  • We undertook 10 visits to 5 GP practices with another phase of visits already completed in 2015/16
  • We challenged the regulation of supported living environments at a national level
  • We worked with Richmond Council, Richmond CCG, CQC and NHS England to coordinate our activity, identify and shape local services.
  • We were used as an example of good practice nationally for Healthwatch. 

Downloads

Read our full report here.

Download (PDF 3.38 MB)

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