Annual Report 2018/19
The report demonstrates how we have made a difference to the care that local people receive.
Our impact
As a result of our work:
- Patients at Kingston Hospital’s A&E enjoy a better environment and better access to food, water and information.
- Patients at West Middlesex Hospital will find more staff and improved support during mealtimes and should have better interactions with midwives.
- Patients, especially those with disabilities and those with children should find improvements to the environment at Teddington Memorial Hospital.
- Patients accessing musculoskeletal physiotherapy through HRCH should be able to book appointments more easily.
- Patients will soon find contacting mental health teams and accessing psychological therapies easier.
“Thank you for pointing me to information about how to access support for my
patient. I was impressed by how quickly you were able to provide information and
will definitely use you again in the future”
Our reach
It also demonstrates our reach into the community and activity with over 6,800 people reached through:
- 3,700 people through our Bulletins and Newsletters
- 1,500 people through social media
- 780 people through our outreach & engagement work
- 140 people used our signposting line
- 670 people through our projects
Downloads
As well as our full Annual Report we've produced a short, professionally designed Summary Annual Report setting out the key achievements and information from the year.
If you need this report in a different format, please email info@healthwatchrichmond.co.uk or call 020 8099 5335.
Summary Annual Report 2018/19
Annual Report 2018/19
