Understanding Hampton Pharmacy closures

Blog - 21 August 2024

The unacceptable pharmacy situation in Hampton is the result of several mistakes over the past months. Healthwatch Richmond thoroughly investigated the matter. We created this video to help understand the complex process leading to the unresolved current situation.
We will continue to work and campaign for the opening of a new pharmacy.

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Pharmacists

Hampton Pharmacy Closures - Including a response from Boots

This report details the experiences of almost 700 residents in the wake of 2 pharmacy closures in Hampton North in late 2023. It describes the impact on residents, makes recommendations for improving provision both in Hampton and nationally, and has led to improvements for residents.
The experiences that people shared with us have led to significant impacts, including:
1) Boots have made improvements to their existing stores as a result of our findings,
2) the planning strategy has been amended to allow further pharmacies to open in Hampton,
3) an application to open a new pharmacy in Hampton has been submitted. We have provided evidence to support the decision on this,
4) the findings informing a national debate in the parliament.
Report