Politically, the NHS 10 Year Plan appears to dramatically change the role of patient voice in the NHS and social care. We hope that there is still time to shape what replaces us and ensure the future of patient and public voice in NHS and social care.
Following a signposting call, the patient called back to express shock at having been able to get through to the Mental Health Trust at all and that his/her problem had been resolved immediately as a result of our signposting.
Latest reports and publication

Front and Centre: Unlocking the power of people
Read about our work and impact in 2024/25 and our plans for the year…
Find out more

West Middlesex Hospital ED and UTC Enter & View
Healthwatch Richmond visited the Emergency Department and the Urgent…
Find out more
Advice and information

MPox virus update
On 14 August 2024, the World Health Organisation (WHO) declared a public health emergency of international concern regarding the increase of Mpox –…

Guide to Richmond's NHS, Care and Support
The NHS, social care and local charities can provide a range of help. We've produced this downloadable leaflet to help you find help when you…

Guide to Richmond's NHS, Care and Support - printable version
The NHS, social care and local charities can provide a range of help. We've produced this downloadable leaflet to help you find help when you…
Sign up for our email bulletins
We send out regular bulletins telling you what's going on locally and nationally in NHS and social care as well as 3-4 newsletters per year letting you know what's going on with Healthwatch Richmond and how you can get involved.
You can choose what we send you and can unsubscribe at any time from our communications.
Sign up for Newsletters & Bulletins